To provide a professional failure analysis service for our clients and to work collaboratively with them to understand their failure events.
We consistently provide a safe working environment for our workforce and everyone who enters our facility.
We strive to achieve technical and operational excellence through the consistent use of Quality Management System processes and procedures, all of which are combined to meet customer requirements.
We take care to earn our customers’ trust through the integrity of our people, the quality of the service provided and the results delivered.
We are careful to maintain client confidentiality for all failure investigation projects.
We pro-actively communicate throughout all stages of projects, maintaining responsiveness and approachability at all times.
We will ensure customer satisfaction by maintaining operational and technical excellence.